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Blue Sky

Lufthansa City Center

Telephone: +48 618410901
Fax:
+48 618420343
Email:
office@bluesky.pl

Roosevelta 3,
60829 Poznan
Poland

Terms of use of the website available at http://lcc-blueskytravel.com

§1. [Interpretation]
1. Unless otherwise stated in the context, the terms capitalized in the Rules of Procedure shall have the meaning assigned to them in accordance with §2.
2. Blue Sky Travel sp. Z oo hereby establishes the rules of providing advisory services on the selection and brokering of reservations or purchases of travel elements by means of the internet service available at www.bluesky.pl (hereinafter "the Regulations ").
§2. [Definitions]
1. Internet Service - a group related to each other in order to extend the functionality, websites available on the Internet at www.bluesky.pl. Websites may contain informative content, forms, buttons, and applications. The Web site may store information from the web browser to customize the content to the user's preferences and preferences, including those set forth in the Cookies Policy .
2. User - a person accessing the Website through the Internet and using a web browser.
3. Supplier - the third party providing the service selected in the search process. In particular, it is any air carrier authorized to carry out air services that carries a passenger or his luggage on the basis of an air ticket and whose airline identification (IATA Line Code) is on an air ticket or on an additional ticket.
4. Operator - entrepreneur serving the Internet Service and issuing documents authorizing to use the services of suppliers. The operator provides a diligent service consisting in providing the Users of the Website and handling requests for the provision of services provided to the Service Providers through the Website.
5. Customer Service Department (BOK) - a team of consultants of the Operator providing advice on the selection and formalities connected with the reservation of the services of the Supplier (also referred to in the contents of the Booking Center). Contact details to Customer Service:

Blue Sky Travel Sp.
Z oo Reservation Center bluesky.pl
ul. Roosevelt 2, 60-829 Poznań,
phone: 801 000 301, +48 61 626 20 22
email: bok@bluesky.pl
6. HOURS OF WORK - Time at which BOK consultants provide advisory services on the selection and formalities related to the provision of services of suppliers. Consultants are available to the Users: Monday to Friday from 9:00 to 20:00, Saturday from 10:00 to 14:00 and Sunday from 17:00 to 21:00, except public holidays . The hours relate to the time in force in Poland.
7. IATA - International Air Transport Association (IATA) - a global trade organization based in Montreal and Geneva (Switzerland) focusing on air carriers. The purpose of IATA is to establish general standards applicable to civil aviation, to develop and develop infrastructure, products and programs that enable airlines and IATA agents to provide the highest quality services.
8. IATA Line Code - Two-character alphanumeric code assigned by IATA to each airline (Airline Designator Code).
9. Reservation System - an online search system: airfare, accommodation, holiday packages, attractions and rental cars; Made available to You on the Internet Service, which allows you to search for Suppliers of the specified parameters and the dates and set their costs at the time of the search. The primary purpose of the Booking System is to enable you to compare service offerings from many different suppliers. The Booking System to display the Service Proposal to the User sends a query to Global Reservation Resellers that support booking the same service for multiple recipients worldwide at the same time. At any time it may happen that the offer displayed to the User has just been sold to another recipient. For your convenience, the Reservation System may, in such a situation, submit another proposal asking the user to accept a price change. You can also use the Booking System to submit a request to the Customer Service Department, send a request for a booking of your outsourced external services, order an insurance policy related to the services of the Suppliers, and make a payment for your booking request or service purchase order.
10. Terms and Conditions of Participation - individually defined by the Supplier the terms and conditions of using the services provided by him, available directly at individual suppliers.
11. Order - all data necessary to reserve the services of the Supplier, sent by the User to the Operator through the Booking System in order to reserve the services selected by the User on the basis of the proposals presented in the Reservation System.
12. Application - having a unique issue number, created in the Reservation System on the basis of the Order.
13. Payment - payment for all services sent by the User in the Order and compiled in the Application.
14. Term of the Redemption - the final date (date and time) to which a document confirming the right to use the Supplier services can be issued. The Supplier or Operator acting on behalf of and for the benefit of the Supplier must receive full Payment at the price specified in the Application prior to the Redemption Date.
15. Traveler - a person using the services of the Supplier on the basis of a document authorizing to use the service issued by the Operator. Traveler data is determined by the User in the Order.
16. Touroperator Package - the offer of a complete tourist service provided by the Supplier (here: Touroperator), available in the tab "Holiday" of the Internet Service, including the flight, accommodation, meals and other attractions specified in the agreement. The Contract for the use of the Touroperator Package is concluded on behalf of and for the benefit of the particular Provider.
17. Dynamic Package - Order a reservation for various services Suppliers including several travel items propositions such as flight, hotel or car hire. All services are sold under separate terms and conditions set by each of the Suppliers. The Reservation System offers only the functionality of simultaneous searching for various services with specified parameters in external booking systems. However, the organizer of the journey remains separately from each supplier.
18. Voucher - electronic document authorizing to use the services of the Supplier, sent to the User by electronic means. Voucher is a document to be provided by the Supplier. The voucher indicates whether the service has already been paid or whether it should be paid at the place of service. If a fee or part of it is due at the place of service, the Voucher is a document authorizing you to use the services of the Supplier provided that the final settlement with the supplier at the place of service.
19. Online payment - payment via the internet, initiated directly in the Reservation System during the Order submission process, on a regular basis (during the call). Online payment is made through the system of external suppliers specializing in handling electronic payments, whose task is to initiate the process of payment in the bank's computer system or the user's payment card operator, verify the payment and send it confirmation or rejection to the Reservation System.
20. Intermediate Intermediary - a situation where the Operator operates in its own name, except that it purchases services for the replacement (User). The Service Provider is responsible for the services rendered in this case, not the Operator.
§3. [General]
1. The Operator of the Internet Service is Blue Sky Travel Ltd., with its registered office in Poznań at ul. Roosevelt 2 registered by the District Court for Poznań - Nowe Miasto and Wilda in Poznań VIII Commercial Division of the National Court Register under KRS number 00000054368, with tax identification number NIP 781-16-99-670. In particular Blue Sky Travel is an accredited IATA agent in Poland, number 63-2 5298 0, acting on behalf of and for the benefit of all carriers affiliated to IATA under the agency contract of passenger agency and agent or agent of other entities. Providing accommodation services, car rental services and travel services in the form of packages of tourist services (Tour Operator Packages).
2. The Terms and Conditions are made available to you on the Website.
3. The user of the site has the unlimited right to obtain, reproduce, copy and otherwise fix the Terms and Conditions, excluding the possibility of commercial use of it in other websites.
4. The prerequisite for using the Website is the acceptance of all the provisions contained in the Rules.
5. The Terms and Conditions also apply when the User accesses the Website through the websites of third parties. The operator is not responsible for the content of third party websites.
6. The User submitting to the Operator the Order and purchase order of the Services Provider must confirm that he understands and accepts the provisions of the Regulations. In the Booking System, you must submit a statement about your acceptance of the Terms and Conditions by selecting the appropriate checkbox.
7. The commencement of the provision of agency services for booking and purchase of services occurs at the time the Order is sent and the purchase order for the Services Provider is made, by clicking the RESERVE SELECTED SERVICES button.
§4. [Types and scope of services provided electronically by Booking System]
1. Find flights at the route you specify, on selected dates, and for a specified number and ages of people. Presentation of connection proposals with their prices. Call rates are only valid at the time a user searches for a call.
2. Find available accommodations in the location given by you, on selected dates, and for a specified number and ages of people. Presentation of accommodation proposals along with their prices. Accommodation prices are valid only at the time the search is run by the User.
3. Calculation of travel insurance premiums and / or insurrance cancellation insurance costs.
4. Finding the attractions available at your location, on selected dates, and for a specified number and ages of people. Presentation of attractions with their prices. Attraction prices are only valid at the time a user searches for a search. The attraction, depending on conditions set by the Supplier may include: entrance tickets to sightseeing facilities or cultural and sport events, the movement of a specific route organized by means of transport.
5. Submission of the Order. Sending an order to issue a travel insurance policy.
6. Verification of service availability in the Order you submitted. Commencement of provision of brokering services in reservations or purchase of travel items and creation of the Application on the basis of the User sent by the Order. Give a unique number for the Application.
7. Make a payment to the Order. Make a credit card payment guarantee.
8. Issue and send by the Customer Service Office the documents authorizing to use the services of the Supplier to the email address of the User.
9. The booking and purchase of each service sent within the Order is a separate transaction for each Supplier defining separate Terms and Conditions of Participation. Detailed terms of booking, purchase and complaint of individual groups are described in the following appendices, which form an integral part of the Regulations:
a. Annex 1: Terms of booking air link and purchase electronic air ticket Reservation System
B. Appendix 2: Booking conditions for hotel services and the purchase of a hotel voucher in the Reservation System
C. Appendix 3: Booking Conditions for Car in Reservation System
§5. [General Terms and Conditions of Service by Electronic Booking System]
1. Each user, when taking action to use the Reservation System, is obliged to comply with these Regulations. Acceptance of its terms and conditions constitutes the User's agreement to provide the Service by the Operator in accordance with the terms set forth therein.
2. To access services provided by the Operator electronically, the User does not need to have a personal profile in the Reservation System. You may access special terms of service electronically after creating your personal profile in the Reservation System.
3. Terms of using the personal profile referred to in para. 2:
A. Creating a personal profile is free.
B. User Profile data that is not personally identifiable is not forwarded to third parties without expressly giving the user instructions.
C. At any time, personal data processed by the Operator may be corrected or removed at the request of the User.
D. The user is obliged to keep access to the profile (login and password) only for his information.
E. You may not share your profile or access data to third parties.
4. The Operator enables the User to receive information about current promotions, travel guides, and information about the Operator, Suppliers, and other business partners via email.
A. The user must agree to receive this type of information by selecting the appropriate checkbox in the personal profile or by submitting to the Order Operator. These fields are by default unmarked (information is not sent).
B. You may also order the transfer of such information by direct registration on one of the subscription forms on the Website. Subscription information will be sent only after you have confirmed your willingness to receive them by clicking the appropriate link in the email message informing you about your email address (so called double opt-in).
C. You may at any time opt out of receiving subscription information by:
I. Uncheck the appropriate check box in the personal profile,
ii. Click the appropriate link in the email body,
iii. Sending an email message asking you to stop sending specific information to your Customer Service.
5. Having regard to the provisions of Art. 38 pt 1 of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827), the right of withdrawal from a distance contract shall not be granted in respect of service contracts if the trader has performed the full service with the express consent of the consumer Who was informed prior to the commencement of the service that he would lose his right of withdrawal after his performance. The services rendered by Blue Sky Travel Ltd. are executed before the expiration of the term of the contract specified in the law and therefore the consumer without his explicit consent shall not be entitled to withdraw from them.
§ 6. [Technical requirements for using the Website]
1. For the proper functioning of the Internet Service and the Reservation System provided in it, it is necessary to have a computer and an Internet connection with the parameters listed below:
A. Broadband Internet connection (if some wireless networks are used, there may be a situation where the Internet connection speed drops significantly, which may result in the Web site displaying incorrectly)
B. Operating System: Windows® XP / Vista / 7/8 (latest service pack), Mac OS X 10.7.5 (Mac OS X Lion), iOS 5 and higher, Android 2.3.3 and above, Windows Phone Version 7.0 and above.
C. Processor (minimum requirements): Intel Pentium® D 2.8 GHz or AMD Athlon ™ 64 X2 4400+
D. Operating Memory (minimum requirements): 1 GB RAM (Windows XP), 2 GB (Windows Vista / 7), 4GB Windows® 8
E. Minimum screen resolution: 1024x768
2. The Internet Service Provider recommends using the following Internet browsers for proper use:
A. Microsoft Internet Explorer version 10.0 or later
B. Mozilla Firefox version 3.6 or later
C. Google Chrome 16.0.x or higher
D. Safari 5.1 or later
3. The Operator shall not be liable for malfunction of the computer, operating system or browser of the User. Including in particular any extensions, add-ons and programs installed in the operating system or user's browser.
4. The Operator shall not be liable for any losses incurred by you in connection with the use of the Website, if you use computer equipment or software that does not meet the requirements of paragraph. 1 and 2.
5. The technical condition of the User's use of the services provided by the Operator via e-mail is that he has an e-mail account by which he can receive and send e-mail messages.
6. The technical condition of your use of the services provided through SMS is that you have a mobile phone or other technical device capable of sending and receiving SMS messages.
§ 7. [Terms of Use and User Responsibilities for Using the Reservation System]
1. The condition necessary to use the Reservation System is the completion of the User's 18 years of age and full legal capacity.
2. The User acknowledges that he has full legal capacity and that accepting the Regulations assumes full financial responsibility for the use of the Reservation System.
3. The User shall not be entitled to send requests to Customer Service, make any inquiries for reservations or send Orders using this false or other person's data. This also applies to making payments for services included in the Order, including, in particular, the use of a counterfeit or unauthorized credit card without the prior consent of the owner. Any unauthorized activity of this nature will be reported to the appropriate law enforcement authorities.
4. Specifying the email address of the User is a prerequisite for submitting the Confirmation of the Application and for further contact for its implementation.
5. The User submits to the Operator the electronic payment instrument (payment card), to execute the Order, authorizes him simultaneously to book and purchase services from the Supplier using the data of this instrument and issue all documents authorizing to use the services of the Supplier.
§8. [Limitation of Operator Liability]
1. The Operator does not warrant that immediately after searching by the User and displaying service offers will not appear in the Reservation System or other booking systems from which the Reservation System uses, other (different from the displayed) proposals of services providers.
2. Displaying the search result, unless promptly confirmed by sending an Order in a smooth and properly functioning Reservation System, does not create a claim for a contract.
3. An operator shall provide a diligent service consisting in providing the Users of the Reservation System and handling the Submissions made through it. As a result of the Application, reservations may be made in accordance with the Order in the Supplier Systems. The operator issues documents authorizing the use of the services of the Suppliers on the basis and principles of separate agency agreements, provided that for the part of the specified services indicated in the Annexes the Operator acts as the Intermediary. We strongly recommend that users of the Reservation System carefully read the terms and conditions of service provided by the Service Providers (airlines, hotels, car rental companies, etc.) provided in the Reservation System.
4. The Operator shall not be liable, in particular for:
A. Interruption or disruption to the Internet,
B. Incorrect entry by the User of the data into the forms in the Order,
C. Acts, omissions or improper performance of services by suppliers (carriers, hotel operators, etc.), including changes or cancellations,
D. The user selects the tariff as well as for his fulfillment of the conditions for using the selected tariff, including the fulfillment of formalities, visa, health conditions to travel.
5. The Operator shall not be liable for any damages arising from the use of the Operator or Supplier's services resulting from force majeure or any causes beyond the control of the Operator, including, in particular, suspension of the Supplier's activities, strikes by airline employees, airport personnel, Hotel staff, etc., or cancellation of the flight or replacement by the Hotel Provider for another non-deteriorated standard.
§ 9. [Privacy Policy and Privacy Policy]
1. The administrator of the personal data of the Internet Service is the Operator.
2. In relation to the personal data of Users and Travelers transferred to the Internet Service and Reservation System, the Operator shall act pursuant to the provisions of the Act of 29 August 1997 on the Protection of Personal Data (Journal of Laws of 1997, No. 133, item 883, as amended). Amended) and other relevant legal acts aimed at the protection of personal data.
3. Passengers and Passengers' personal data submitted to the Reservation System shall not be made available to other operators or organizations except in the circumstances and to the extent necessary for the correct booking, flight ticket or other travel document.
4. Data from the Order shall be forwarded to the supplier's IT systems for the purpose of issuing documents authorizing them to use their services. The user of the Reservation System agrees to such processing and transfer of personal data pursuant to Art. 23 Law on Personal Data Protection.
5. By acceptance of the Terms and Conditions, the User confirms the truthfulness of the personal data provided in the Order.
6. The User has the unlimited right to inspect and free of modification as well as the removal of any personal data contained in the Operator's information systems databases.
7. Any data provided by the User in the Ordering Process in the Reservation System is transmitted via a secure SSL protocol, encrypted with at least a 256-bit key. All personal data provided during submittal are protected against unauthorized access.
8. The user who has given his / her consent to receive information about current promotions, travel guides, and information about the Operator, Suppliers, and other business partners by email has the right at any time to opt out of receiving merchant information. The procedure for subscribing for commercial information and canceling the receipt of such information is described in §5 para. 4.
§10. [Payment methods]
1. Payment can be made in one of the following ways:
A. Payment by bank transfer
(not initiated by the Reservation System,
made by the User himself)
B. Online
payment (electronic payment initiated by the Reservation System)
C. Payment by electronic payment instrument
(credit / debit card)
D. Cash deposit in the Operator's facility
(not initiated by the Reservation System,
performed by the User himself)
2. To change the form of payment, contact Customer Service.
A. The Customer Service Representative has the right to verify the identity of the contact person for the payment.
B. Changes to the form of payment can only be made before issuing a document authorizing you to use the services of the supplier.
3. A detailed description of the payment methods specific to each type of service is provided in the relevant annexes.
4. In the case of payment by bank transfer, the date and time of the entry of the funds in the account of the Supplier or the Operator shall be deemed to be the date of payment.
§11. [Complaints handling]
1. Complaints regarding the provision of advisory services on the selection and brokering of reservations or purchases of travel items through the Booking System shall be submitted in writing in the form of a letter sent to the Customer Service Office or in an email sent to reklamacje@bluesky.pl , at the latest Within 7 days from the date of delivery of the confirmation of the reservation of services to the User, or from the time the User has received information about the basis of the complaint.
2. A properly submitted complaint should contain at least the following: the name of the User, ie the name and address of the residence (may also include an e-mail address and a contact telephone number to facilitate contact with the User), the number of the advertised Application and a detailed description of the complaint together with any supporting attachments allegations.
3. Complaints should be reported in Polish.
4. An operator shall identify complaints concerning the repair or exchange of consultancy services regarding the selection and brokering of reservations or the purchase of travel elements by means of the Reservation System, as soon as possible but not later than within 30 days, starting from the receipt of the receipt of the complaint .
5. The Operator will inform the User about the manner of lodging a complaint in the same manner as the complaint was made.
6. The User has the right to submit through the Operator a complaint concerning non-performance or improper performance of the contract concluded with the Supplier, then such claims should be addressed directly to the Supplier. In such a situation, the Operator will immediately forward the User's complaint to the competent supplier.
§12. [Final Provisions]
1. In matters not regulated in the provisions of these Regulations, the provisions of the Civil Code and other generally applicable laws in the Republic of Poland shall apply.
2. Any disputes related to the provision of services by electronic means by the Reservation System will be dealt with by a common court, matter and local jurisdiction under the Act.
3. The Website Operator reserves the right to unilaterally modify the contents of these Terms and Conditions. In relation to agreements concluded before the entry into force of the new provisions, the provisions of the Regulations applicable at the time of the transaction shall apply.
4. In order to reproduce the provisions of the regulations in force on the date of submission of the Application, the User should find the appropriate version of the regulations at http://www.bluesky.pl/regulamin/ . Previous versions of the rules are available in the tab: Previous regulations.
5. The Terms and Conditions apply from 26 February 2014 and abolish all applicable terms.
Appendix 1:
Conditions for booking an air ticket and purchasing an electronic ticket in the Reservation System
§1. [Interpretation]
1. Blue Sky Travel Ltd. determines these terms and conditions for booking an air ticket and purchasing an electronic ticket in the Reservation System (hereinafter referred to as " Air Ticket Purchase Terms ").
2. Unless otherwise stated in the context, terms capitalized in capitals in the Terms of Purchase of Air Ticket have the meaning assigned to them in accordance with §2.
3. Terms of Purchase of Air Ticket are an integral part of the Regulations .
§2. [Definitions]
1. Airline - an airline providing air transport services, including passenger transport, certified by the Civil Aviation Authority issued by the State in which it was established.
2. Regular Airlines - IATA-affiliated airlines that provide scheduled air services. Regular Airlines provide services under the terms and conditions set forth by IATA: http://www.iatatravelcentre.com/e-ticket-notice/Poland/Polish/ . The sale of Airline Airline tickets is differentiated on the basis of IATA.
3. Cheap Airlines - Airlines generally do not have the status of a full member of the IATA. Cheap Airlines provide services on their own terms and conditions. The sale of airline tickets is not sporadic on the basis of IATA.
4. Air Ticket - an electronic document authorizing the use of the services of an air carrier (Regular Airline or Airline) confirming the conclusion of an agreement between the Traveler and the carrier, which, in accordance with the conditions of carriage, is responsible for the performance and continuity of the journey of the Traveler.
5. Transaction Fee - the Operator's remuneration for the provision of advisory services in the selection, brokering and booking of air tickets, and the issuance, exchange or change of an Air Ticket. You will be informed of the amount of the fee charged in the order submission process. The Transaction Fee is not included in the price of the Air Ticket.
6. Fee for additional services - remuneration due to the Operator for the provision of additional services for the purchase of air carriers services such as extra luggage, priority boarding, extra legroom, reservation of a specific place on the plane, Transportation of musical instruments. Additional service charges are not included in the ticket price or included in the Transaction Fee. This fee is charged for each additionally purchased service.
7. Fare - the official fare of the Airline for the carriage of the Traveler on specific conditions. The fare does not include any airport, transaction, fuel or tax charges.
8. Terms of Fare - Terms and Conditions of Participation specified by the Airline for your choice of Airline. The Fare Terms specify in particular: the price, the terms of purchase and return of the Air Ticket, the Air Ticket Redemption and other Airline Fees related to the flight.
9. Unless otherwise stated in context, capitalized terms in the Terms of Purchase of Air Ticket which are not defined in the current paragraph shall have the meaning assigned to them in accordance with §2 of the Regulations .
§3. [General]
1. The Operator providing the Booking System Users shall only act as an agent or an Intermediary by making, on behalf of and on behalf of the User, searching for a connection and mediation in booking or purchasing an air ticket reservation.
2. Booking confirmation sent to you at the end of the process of providing advisory services on the selection and brokering of reservations or purchases of air services with Air Ticket is the final confirmation of the contract of carriage between you and Airline.
3. At the time of taking action to purchase the Air Ticket, the User is obliged to comply with these Air Ticket Purchase Terms and Conditions.
§4. [Order]
1. The user inquires about the possibility of making an air ticket reservation and issuing Air Tickets by sending the Order through the Booking System.
2. The User is obliged to familiarize himself with the Tariff Terms of the selected air service.
A. Terms of Tariff are available in the Reservation System from the time the specific airtime proposal is displayed until the Order is sent to the Operator and the email sent to the User confirming the creation of the Application by clicking on the link: Click here to see details of your Application.
B. Link to the Fare Terms is always displayed under the Airline Proposal and over the RESERVE SELECTED SERVICE button to send the Order.
3. The familiarity and understanding of the Terms and Conditions allows the User to select the most attractive airfare and to minimize the costs associated with the possible change or return of an air ticket. Due to the international nature of the service, the flight portion of the Airline makes available the Terms and Conditions only in English. In order to facilitate the understanding of Terms and Conditions of Tariff, the Operator provides the user, built into the Reservation System and available at the place of presenting the terms, the possibility of translation using the publicly available Google Translator technology. However, translations made using Google Translator technology, however, are automatic, made in accordance with the terms and conditions set by the provider of this technology, are informative and may not be considered as interpretations by the Operator.
4. The value of the Regular Airline and Low Cost Airlines Airline Ticket is credited to the Operator for each Transshipment charge. The Transaction Fee is presented to the User in the process of submitting the Order and is a part of the Purchase Order that covers the total value of the Payment. In the case of additional ticket services, the Operator may be required to pay a fee for additional services.
5. The User is fully responsible for the correctness and completeness of the data entered in the Booking System forms and sent in the Order to the Operator. The operator shall not be liable, in particular, for misrepresentation of the passport number, identity card or other data of Travelers required to use the services ordered. If you provide false personal information, the Operator will notify the law enforcement authorities.
6. The user is required to verify the data entered in the Order before sending the Order and making the Payment.
7. A pre-departure traveler is obliged to check the conditions of entry and exit from the destination country, in particular with regard to the type of passport, visa and other entry documents required by the border services of the country concerned. Older, non-biometric passports may not be subject to visa-free travel, especially in Canada. The traveler is obliged to check that the passport he / she is using is subject to the visa-free regime.
8. Passport of each traveler must be valid for at least 6 months from the planned return date.
9. Upon receipt of the Order, the Operator has the right to contact the User by telephone or e-mail in order to confirm the Order. Airline tickets are valid only until the end of the booking date, subject to the Redemption Date and the price may be changed by the Airline at any time.
10. In the event of the existence of circumstances beyond the control of the Operator, such as: (1) no payment, (2) suspicion of misrepresentation in the Order which is inappropriate or incompatible with the applicable law and regulations, (3) air; At the same time there is no possibility of contacting the User to confirm the Order before the Redemption Date, the Operator is not responsible for the execution of the Application.
11.Operator informs that due to the conditions of the individual airlines, the ticket order is not synonymous with the purchase of an air ticket. Only issuing an electronic flight ticket after posting a payment in the Operator's bank account, or posting in the bank account of the Electronic Payment Operator or charging a credit card is the basis for the journey. This means that payment of the total price of an air ticket is not considered to be an issue of an air ticket. It is reasonable to suspend further purchases of services until an electronic ticket is issued, if they are conditional upon the date of flight.
§5. [Application Support]
1. After the User submits the Order, the Reservation System will automatically generate a new Application and send to the User confirmation of its creation to the email address given in the Order submission process.
2. Acknowledgment of the creation of the Application includes:
A. Information about the selected air link proposal,
B. Information about selected additional services of the Airline that is the seller of the selected connection,
C. Information about selected additional services Suppliers of other services (eg accommodation, car rental, insurance policy)
D. Information on prices of all services provided by suppliers, the transaction fee of the Operator and the Redemption Date,
E. Information about the selected form of payment.
3. Confirmation of the creation of the Application submitted to the User constitutes confirmation of the Operator initiating the process of providing consultancy services in respect of the selection and brokering of reservations or purchase of air services and other services mentioned in the confirmation.
4. Confirmation of the Establishment of the Application is not an air ticket for travel or a document authorizing you to use any of the services provided by the Provider listed therein.
5. In the case of payment by bank transfer or cash payment, the User is obliged to check the correctness of the data in the received confirmation of the creation of the Application.
6. The Ticket must be purchased in the Redemption Period specified by the Airline. The redemption date is stated in the Tariff Reservation System. If the ticket is not redeemed at the time specified, the reservation will be removed by Airline automatically.
7. The price of the air ticket (tariff, airport charges, fuel, taxes, card payments and other fees charged by airlines) is presented in PLN. The price is based on the current daily exchange rates (USD, EUR, GBP and others) used by Airlines. The price of the ticket is not guaranteed by the airlines until the Ticket is issued. The current daily exchange rates for a particular airline offer can be checked by contacting Customer Service.
8. Prior to making the payment, on the redemption date, the User is obliged to contact either by telephone or by email with the Customer Service Department to confirm the price of the Air Ticket. The BOK consultant will verify and determine the appropriate Air Ticket price in the airline reservation system.
9. Regardless of the Reservation System Operator, due to the occurrence of the exchange rate differences referred to in para. 7, as well as in emergency situations, which are in particular adopted: change of fuel and airport charges entered by airlines without notice, the price of the Air Ticket may change during the period of validity of the booking, ie between confirming the registration of the Ticket and the actual date of issue of the Ticket. In such a case, the User will be promptly informed of the possibility of paying the difference or withdrawing the total amount paid and withdrawing the conclusion of the contract of carriage with Airline.
10. The time of purchase of the Air Ticket and the conclusion of the contract of carriage shall be deemed to be the moment when the Air Ticket is issued in the Airline systems.
11. Air tickets are usually issued in BOK's Work Hours.
12. The User is obliged to check the correctness of the data received in the Ticket and to immediately inform the Operator by telephone or e-mail in case of any information about any inconsistencies in the Ticket with the data indicated by the User in the Order sent.
13. An operator with a view to high quality of service may make a correction of the Transaction Fee up to the amount of the fee in cases where the price of the airfare on the redemption date deviates from the offer indicated in the notification so that the total original value of the payment notification remains unchanged.
14. As a result of the search for air services, there may be situations where it is impossible to conclude an airfreight agreement with Airline on the basis of your choice of Airline, due to: erroneous calculation in the Airline, no ticket available in Poland or No Airline accepts the form of payment selected by You. In such a case, regardless of the form of payment selected, the Operator will contact you in order to arrange for any payment to be made when the ticket is issued or an alternative route is selected. In the situation described above, the User is entitled to a free cancellation of the Application.
15. The Operator reserves the right to refuse to issue an Air Ticket if:
A. As a result of the verification of the Order sent, it will discover that the characteristics of the Travelers specified by the User in the parameters of the search form or the Order of Air Services are not in accordance with the characteristics of the Travelers specified in the Airfreight Terms and Conditions,
B. There are other justified restrictions in the agreements between Airlines that the Operator has no influence and the User does not approve the terms of an alternative air service or because of the connection parameters selected by the User, no alternative connection can be proposed under the agreements the Operator has concluded with suppliers,
C. Refusal by the User to pay the difference referred to in §5 above.
16. On the day of payment by the User total of the total amount due for the Order, the Operator issues the Ticket and sends it electronically to the e-mail address specified in the Order submission process.
§ 6. [Changes to the issued Air Tickets]
1. Making any changes to the Ticket after its issuance is possible only on the basis of the air carrier's specific terms and conditions stated in the Tariff Terms.
2. The rules of carriage of each Low Cost Airline can be found on the websites of these carriers. A reference to the general conditions of carriage of Cheap Airline is available in the Reservation System under reservation conditions at each proposal for a call and in the confirmation of the Application.
3. The user making changes to the Ticket after issuing it should be aware of the possibility of incurring the handling costs in accordance with the Tariff Conditions. In addition to the costs of the air fare, the Operator will charge a Transaction Fee for each Airline change.
4. If you wish to make changes to the Ticket after it has been issued, you will be prompted to provide a description of the changes to the email message sent to the Customer Service Office, including the name of the Passenger and the number of the Ticket or Reservations in the Airline. Do not send another Order to make changes to the Ticket after it is issued.
5. Each time the Operator will verify the possibility of making changes to the Ticket, giving the User the total cost of the transaction and shall make changes only after the User has accepted their terms and conditions.
§ 7. [Cancellation Conditions for Airline by User]
1. Before issuing an Air Ticket, you have the right to cancel your Airline reservation without paying any costs. To do this, it is sufficient to submit the appropriate instruction by e-mail to the e-mail address of the Customer Service Department, including the name of the Passenger and the number of the Booking or reservation in the Airline.
2. By submitting a cancellation order, the User is fully responsible for the cancellation of the reservation and any consequences resulting from the inability to return it later, especially with respect to the price indicated in the prior reservation.
§8. [Cancellation by Airline]
1. In the case of reservations made in Regular Airlines, changes in the status of the reservation will be communicated by the Operator as soon as they are received from the carrier by telephone or by e-mail to the address indicated by the User in the Order. The operator recommends tracking current booking status by the respective Amadeus booking system providers ( www.checkmytrip.com ) and Travelport ( www.viewtrip.com ).
2. In the case of purchases made through the Airline Ticket Operator, the Operator may not and does not participate in the transmission of information concerning the carrier except to provide the User with an electronic confirmation of the conclusion of a transport contract generated automatically by the Low Cost Airline Reservation System at the time of the Application.
3. In the event of a User ordering two flights of the same Airline for the same or similar dates and the same personal data (s) of Travelers, either in the same or different travel agencies (agents) selling Airline Tickets Aviation has the right to cancel both reservations, which the Operator has no influence and which is not responding.
4. It may also be the case that the Airline changes or withdraws from the sale of seats on certain flights within the specified Fare Terms after sending the Order and making a reservation at the Airline and before making a Payment. Such submissions will be canceled at no cost to you.
5. In the event of the purchase of a flight ticket entitling to the destination and purchase of a return ticket, where both the first flight and the return flight are via different airlines, the Operator reserves the right, in the event of cancellation of any of these flights, The airplane for an unstoppable flight is still valid. This does not entitle the claimant to reimbursement from the Operator for an undisclosed flight. Refunds on canceled tickets are subject to the terms and conditions described in the Terms and Conditions. The operator indicates that in the situation of combining the tickets for the first flight and the return flight, it may happen that the flights will take place from different airports in the given locality.
§ 9. [Terms of Return Flight Ticket]
1. The User submitting the Order is obliged to familiarize themselves with the Terms and Conditions of the Airline Tariff, in particular the terms and conditions of the return of the Air Ticket.
2. The user is entitled to return a Ticket purchased through the Operator only if the return occurs before the date specified as the departure date.
3. Terms of return of the Air Ticket are determined by Airlines. In the case of Low Cost Airline, it is not possible to return the Air Ticket.
4. The intention to return the purchased Ticket must be reported to the Customer Service Department for information on costs and return procedures.
5. The return of the Air Ticket involves the deduction of a fee determined by the Airline for each fare separately.
6. Promotional Tariff Conditions do not allow any change to the Ticket, and the Cancellation of the Passenger will result in the total loss of the Ticket. Information about the inability to change / return the issued Air Ticket is given in the Airline Fare Terms and Conditions. Terms of return for a specific Airline Flight offer can be checked by contacting Customer Service.
7. The amount due to the User for return of the Air Ticket is sent to the account indicated by the User within 14 days of receiving the refund from the appropriate Airline.
8. The return of a single Air Ticket is subject to a fee corresponding to the Transaction Fee charged under the Application for the return of the Air Ticket.
9. The refund of the Ticket will be charged in the same form in which the Transaction Fee was collected when the ticket was purchased. An order to return a Ticket to the Customer Service Office by telephone or via email is tantamount to giving the User a charge for the return of the Ticket and does not require additional consent from the User.
10. The refund due will be reduced by the return fee.
11. An operator may purchase insurance against travel expenses in accordance with the terms and conditions of the insurer available in the Reservation System.
§10. [Payout Realization]
1. Payment for the issuance of Air Tickets may be made only by means of payment methods as defined in the Regulations. The form of payment is selected by the User during the Order submission process.
2. Payment by bank transfer
A. Payment by bank transfer should be made to the following bank account:

Blue Sky Travel Sp. Z oo, ul. Roosevelt 2, 60-829 Poznań
Bank: BZ WBK SA
Account number: 30 1090 1362 0000 0001 1054 6274
SWIFT: WBKPPLPP
B. The transfer must be made in accordance with the instructions and within the time specified by the Booking System.
C. Incorrect or incorrect entry of the payment title and User data as the ordering party may make it difficult or impossible to identify and, consequently, to post the payment.
D. The Operator shall not be liable for the failure to identify payments made contrary to the instructions given and consequently to the cancellation of reservations deemed for that reason unpaid prior to the Maturity Date indicated in the Reservation System.
E. The User is obliged to send confirmation to the Operator of the execution of the transfer as soon as it has been made, to the email address or fax number provided on the booking confirmation. Irrespective of this, it is necessary to recognize the bank account of the Operator or Supplier to confirm the payment.
F. The user should make a transfer at the payment point (bank facility), which will ensure acceptance of the bank account of the Operator or the Provider and post the transfer before the Redemption Maturity date. To avoid unnecessary delays, we kindly ask our Clients (Reservation System Users) to make only bank transfers and not post deposit payments.
3. Payment of Payments Online
A. Online Payment in the form of a bank transfer is made on the terms and conditions specified by the User bank.
B. In case of bank transfer cancellation, the User is obliged to immediately inform the Customer Service Office of the situation as evidence of resignation from the order.
C. In the absence of information about revocation of the transfer, the Operator reserves the right to charge the user with the costs incurred so far for the reservation of the services of the Supplier.
D. Online payment is subject to an additional cost for the User, which is always informed before sending an Order to the Operator. Additional cost is due to fees charged by External Suppliers for Online Payments.
4. Payment Processing by electronic payment instrument (credit card)
A. The User's submittal in the Electronic Payment Instrument Purchase Order for payment is expressly agreed to be immediately used to purchase the Purchased Ordered Services.
B. In order to properly authorize your credit card, you must provide the following information:
I. Card holder's name,
ii. Type of credit card,
iii. credit card number,
iv. Credit card expiry date (month, year),
V. CVV2 / CVC2 code (the last 3 digits on the back of the card in the signature bar).
C. Positive credit card authorization is tantamount to locking funds on your account.
D. The Operator will contact the User by telephone or electronic means in order to clarify or possibly determine another form of payment in case of:
I. Rejection of the credit card by the global aviation reservation system,
ii. There is no possibility of blocking funds on the User's account in the appropriate amount,
iii. When Airline does not accept credit card payments of a given type.
E. The operator is not responsible for any change in the availability of seats and / or ticket prices due to delays caused by the impossibility of selling tickets or tickets at the time of the original booking. In the case of more people booked on one joint booking, Air Tickets are issued individually and separately for each ticket is blocked credit card, which is synonymous with the automatic issuance of the Ticket. If the other tickets can not be issued (no funds on the card), the Operator will immediately contact the User. If you do not have the ability to supplement your credit card, another form of payment is available. If there is no such possibility, it is considered to have been ordered only Air Tickets,
F. In the interest of security of transactions made with payment cards or credit cards, the Operator reserves the right to verify the accuracy and correctness of the information entered.
G. By submitting through the Booking System a Purchase Order, part of which is the payment or credit card data, the User agrees to take action by the authorized employees of the Operator necessary to verify the identity of the cardholder or credit card holder. If the cardholder is not a traveler, he / she is obliged to fill in the handwritten authorization form and send it along with the scanned payment or credit card to the email address of the Customer Service Department, by emailing the Airline Booking Request Number.
H. Failure to verify the correctness of the User's personal data and the payment or credit card used by him / her, or lack of authorization of the card issuer's bank will cancel the Application. This is especially true of people who do not have a Polish-sounding name, traveling bypasses airports in Poland.
I. No contact with the cardholder, in the cases justified below, and in particular:
I. Card does not belong to any traveler,
ii. The departure date is less than 2 working days from the date of booking,
iii. The trip is entirely outside of Poland.
Will result in suspension of the implementation of the Application until the clarification of the payer's authorization. This may cause a change in price due to exchange rates or changes in the Supplier's terms, for which the Operator is not liable. In such a situation, the User is entitled to without the costly cancellation of the Application.
J. Considering the different forms and ways in which bank accounts can be settled, there may be situations where your bank account will be charged in foreign currency.
K. For the costs of converting foreign currency into Polish zloty, bank fees collected by the User's bank Operator is not responsible.
L. The credit or debit card is charged on two transactions:
I. To Operator (Transaction Fee)
ii. To the Service Provider (the price of the ticket, which consists of: Tariff, airport charges, fuel, taxes, card payment and other fees charged by Airlines).
M. The operator reserves the right to collect any receivables in one transaction.
5. Execution of Payment by Cash Deposit at the Operator's facility
A. The Operator enables the User to pay the Payment at the operator's offices in Warsaw and Poznan at the latest 30 minutes before closing.
B. In order to make a payment, please provide the number of the Airline Booking or Reservation and the amount of the payment resulting from the Order or agreed with the Operator if it is not made on the day of sending the Order.
C. Operator's premises where cash payments are allowed:
I. Blue Sky Travel - Poznan
ul. Roosevelt 2, 60-829 Poznan
open: Monday to Friday from 9 to 18 and Saturdays from 10 to 14.

§11. [Issue invoices and how to deliver them]
1. The invoices are issued in accordance with the currently binding provisions of the Act and the Goods and Services Tax of 11-03-2004 (Journal of Laws 2004 No. 54 item 535, as amended), subject to the conditions of the relevant implementing regulations.
2. The User agrees to receive the electronic invoices referred to in § 3 of the Regulation of the Minister of Finance of 20 December 2012 on sending electronic invoices, the rules of their storage and the mode of making available to the tax authority or the fiscal control body (Journal of Laws 2012 item 1528).
3. The electronic invoices sent by the Operator will be sent in PDF format to the e-mail address indicated by the User in the Reservation System.
4. In case of not having separate data to issue a VAT invoice, by ticking the appropriate checkbox for the option, the VAT invoice will be issued to the payer indicated in the Order in the Order submission process. The form for entering the payer's data and the checkbox for entering the buyer's individual data into the VAT invoice document are available at the last step of the Ordering process in the "Payer data" section.
5. An operator acts as an Intermediary in the following cases:
A. The Airline does not support the payment method selected by You,
B. The User also requests a VAT invoice from the Operator for the Ticket.
Appendix 2:
Booking conditions for hotel services and the purchase of a hotel voucher in the Reservation System
§1. [Interpretation]
1. Blue Sky Travel Ltd. determines these terms and conditions for booking hotel services and purchasing a hotel voucher in the Reservation System (hereinafter referred to as " Hotel Purchase Terms and Conditions ").
2. Unless otherwise stated in context, capitalized terms in the text of the Terms of Purchase of Hotel Services have the meaning assigned to them in accordance with §2.
3. Terms of Purchase of Hotel Services are an integral part of these Regulations .
§2. [Definitions]
1. Stay - staying determined by the Travel User at the place where the Provider provides hotel services, within the time and on conditions specified by the Supplier.
2. Terms of Hotel Service - Terms and Conditions of Participation specified by the Hotel Provider for the User's Stay Request. The Hotel Service Terms specify in particular: the Stay Price and other fees charged by the Supplier; Conditions for setting up, modifying and canceling a stay; Purchase and return conditions of the Voucher and any other terms and conditions relating to the stay at the place of providing the hotel services by the Supplier. In the case of a Multi Room Offer, there may be separate Terms of Service for each room.
3. There are two variants of hotel reservation available in the Reservation System:
a. Reservations paid - user sends the contract to make the hotel reservation services via the Reservation System and at the same time regulates the payment to the Operator or Provider, before coming to a place to stay. The operator will then send the Voucher authorizing you to use the Vendor service.
B. Guaranteed Reservation - The User sends an Order for booking a hotel service through the Booking System and at the same time guarantees payment directly to the Supplier, in the form of a blockade of the credit card facilities of the User. The final settlement occurs directly with the Supplier at check out of the Place of Stay.
4. Unless otherwise stated in context, capitalized terms in the text of the Terms and Conditions of the Purchase of Hotel Services not defined in the current paragraph shall have the meaning assigned to them in accordance with §2 of the Regulations .
§3. [General]
1. The Operator providing the Booking System to the User only acts as an intermediary on behalf of and on behalf of the User by searching the available hotel rooms / nights in the Suppliers' systems, determining their cost calculated at the time of the search and by making a booking of the Stay. Depending on the option of booking and payment made available by the Provider in the selected service proposal, through the Booking Service, the User may make payment via the Operator, pay the credit card directly to the Provider or use a credit card to make payment guarantees to the Provider at the place of provision of the Stay.
2. Voucher sent by the User Operator at the end of the service process The application is the final confirmation of the conclusion of the contract for provision of the service between the User and the Supplier.
3. At the time of taking action to purchase a hotel service, you must comply with these Terms of Service.
4. Conditions for booking hotel services provided by the supplier are held under the terms of the contract and pursuant to the Rules of Procedure - Regulations
§4. [Order]
1. The user inquires about the possibility of booking a hotel service and the purchase of a hotel voucher by submitting a Booking through the Booking System.
2. The User is obliged to review the Hotel Terms of Service for the selected Stay.
A. Terms of Hotel Services are available in the Reservation System from the time the specific hotel proposal is displayed until the Order is sent to the Operator and the email sent to the User confirming the creation of the Application by clicking on the link: Click here to view the details of your Application.
B. Link to Hotel Terms and Conditions is always displayed under the hotel service proposal and over the RESERVE SELECTED SERVICE button for submitting the Order.
3. Understanding and understanding of Hotel Service Terms allows you to choose the most attractive Stay and minimize the costs associated with any change / refund of the Voucher or change / cancel your hotel reservation.
4. The User is fully responsible for the correctness and completeness of the data entered in the Booking System forms and sent in the Order to the Operator. The operator shall not be liable, in particular, for misrepresentation in the name, address, credit card number or other data of travelers required to use the services ordered. If you provide false personal information, the Operator will notify the law enforcement authorities.
5. The user is obliged to verify the data entered in the Order before sending the Order and making the Payment.
6. The traveler is obliged to check the conditions of entry and exit from the country of destination himself, in particular with regard to the type of passport, visa and other entry documents required by the border services of the country concerned.
7. Passport of each traveler must be valid for at least 6 months from the planned return date.
8. Upon receipt of the Order, the Operator has the right to contact the User by telephone or e-mail in order to confirm the Order, and in particular the price of the hotel service.
9. In the event of the existence of circumstances beyond the control of the Operator, such as: (1) no payment, (2) suspicion of being incorrect or incompatible with the applicable law and regulations, (3) Residential Services; At the same time there is no possibility of contacting the User to confirm the Order before the Redemption Date, the Operator is not responsible for the execution of the Application.
§5. [Application Support]
1. After the User submits the Order, the Reservation System will automatically generate a new Application and send to the User confirmation of its creation to the email address given in the Order submission process.
2. Acknowledgment of the creation of the Application includes:
A. Information about the hotel service proposal selected in the Order,
B. Hotel reservation number,
C. Information about the Service Provider selected in the Order, which is the seller of the selected hotel service,
D. Information on additional services provided by the Service Provider (such as airfare, car rental, insurance policy),
E. Information about prices of all the services of the suppliers and the terms of the redemption,
F. Information on the form of payment chosen.
3. Acknowledgment of the creation of the Application submitted to the User constitutes confirmation of the Operator initiating the process of providing advisory services on the selection and brokering of reservations or purchase of hotel services and other services specified in the confirmation.
4. Confirmation of the creation of the Application is not a Voucher or a document authorizing you to use any of the services provided by the Supplier listed therein.
5. The price of hotel services is presented in the Reservation System in PLN and includes the cost of staying in accordance with the Hotel Terms and Conditions for the specific proposal. The price of the hotel service does not include any additional services related to the Stay, including in particular the use of the mini bar, telephone, meals and deposits, unless otherwise expressly stated in the Hotel Terms and Conditions.
6. Service of Paid Reservation:
A. The price of a Proposed Stay in the Paid Toll option depends on the current daily exchange rate (USD, EUR, GBP and others) used by the Operator. The price of a hotel service is not guaranteed by the Operator or the Provider until payment has been received. The operator applies exchange rates at rates published by Bank Zachodni WBK SA, ul. Market 9/11, 50-950 Wrocław, NIP: 896-000-56-73, REGON: 930041341, SWIFT Code: WBKPPLPP.
Current exchange rates are available at: https://www.centrum24.pl/bzwbkonline/eSmart.html?typ=90&lang=en
B. In the case of Payment by bank transfer or cash payment, the User is obliged to check the correctness of the data in the received confirmation of the creation of the Application. Ordered hotel services must be purchased at the Redemption Maturity Date specified by the Supplier. The Redemption Date is stated in the Hotel Reservation Terms and Conditions.
C. If you do not make a Payment for a Reserve Paid on the specified Redemption Date, your Reservation will be automatically canceled.
D. Before making a Payment for a Paid Reservation, on the day of redemption, you must contact the Customer by telephone or email with the Customer Service to confirm the Price of the Paid Reservation. The BOK consultant will verify and fix the appropriate price of the Paid Reservation in the Provider's Booking System.
E. In the case of Payment by electronic payment instrument (credit card, debit card, etc.) directly to the Supplier - the charge will be made in the value and currency of the Supplier. The price offered in the PLN presented in this situation in the Reservation System was calculated on the basis of the price in the currency provided by the Supplier and converted on the basis of the rate of the bank servicing the Operator. The operator applies exchange rates at rates published by Bank Zachodni WBK SA, ul. Market 9/11, 50-950 Wrocław, NIP: 896-000-56-73, REGON: 930041341, SWIFT Code: WBKPPLPP.
Current exchange rates are available at: https://www.centrum24.pl/bzwbkonline/eSmart.html?typ=90&lang=en . The exchange rate accepted by the user bank may differ from that of the Operator or Supplier.
7. Service of Guaranteed Reservation:
A. If a Guaranteed Reservation is used, the User will not be able to make a guarantee on the Provider's system at any time from the moment of sending the Order to the Stay (no pre-authorization can be made for the entire amount of the Payment: invalid card, ) Reservation of Stay in the Provider system will be deleted automatically.
B. The price of the proposed stay in the variant of the Guaranteed Reservation presented in the Reservation System in PLN was calculated on the basis of the price given by the Supplier in the currency of the Supplier and calculated on the basis of the rate of the bank servicing the Operator. The operator applies exchange rates at rates published by Bank Zachodni WBK SA, ul. Market 9/11, 50-950 Wrocław, NIP: 896-000-56-73, REGON: 930041341, SWIFT Code: WBKPPLPP. Current exchange rates are available at: https://www.centrum24.pl/bzwbkonline/eSmart.html?typ=90&lang=en . The exchange rate accepted by the User Bank may differ from the Operator's rate. The final settlement occurs directly with the Supplier at check out of the Stay in the currency of the Supplier.
8. If the User selects and submits in the Order of Reservations a reservation marked as a "no refund" proposal for the moment of concluding the hotel service agreement for the Stay with the Provider, the moment of creating the Booking in the Reservation System is considered. Information on the non-changeable / refundable stay is provided in the Hotel Terms and Conditions. Conditions for returning a reservation for a particular Stay offer can be checked by contacting Customer Service.
9. Except for paragraph 8 §5, the moment of conclusion of the hotel service agreement for the Stay with the Supplier is considered moment of sending to the Voucher User.
10. Vouchers are usually displayed in BOK's Hours of Work.
11. The user is obliged to verify the data of received Vouchers and immediately inform the Operator by telephone or e-mail in case of receiving information about any discrepancies of data on the Voucher with the data indicated by the User in the Order sent.
12. As a result of searching for a stay offer, there may be a situation where you can not conclude an accommodation agreement with the Provider on the basis of your choice of Stay, due to: incorrect calculation in the Provider's systems, no Voucher in Poland or no acceptance by the Voucher. Provider of the form of payment selected by you. In such a case, regardless of the form of payment selected, the Operator will contact you in order to arrange for any payment to be made upon the issuance of the Voucher or to choose an alternative Stay. Failure to contact the person indicated in the Payer Data section will automatically reject the Application. In the situation described above, you are entitled without a costly cancellation of the Application.
13. The Operator reserves the right to refuse to issue a Voucher if:
A. As a result of the verification of the Order sent, it will discover that the characteristics of the Travelers identified by the User in the parameters of the search form of the Stay Offer or in the Order do not match the characteristics of Travelers as specified in the Hotel Terms and Conditions,
B. There are other justified restrictions in contracts between the Supplier to which the Operator has no influence, and the User does not approve the terms of the Alternative Offer of Stay, or because of the parameters selected by the User, there is no Alternative Bidding under the Agreements entered into by the Operator with the Supplier .
C. Refusal by the User to pay the difference referred to in §5 above.
14. On the date of payment by the User of the total of the order related fee or immediately if the Order does not generate the User's financial obligations to the Operator, the Operator issues the Vouchers and sends them electronically to the email address specified in the Order submission process.
§ 6. [Changes to Voucher Entry Forms]
1. Reservation of the Stay is made automatically after sending the Order by the User.
2. Making any changes to the Reservation after the Establishment of the Booking is only possible on the basis of the Supplier's Terms and Conditions in each case.
3. The rules for making changes to the Stay Reservation, their terms and fees are always included in the Hotel Terms and Conditions.
4. If you wish to make changes to your Pre-booked Residence before you issue the Voucher, you will be provided with a description of the changes to the email sent to the Customer Service Department, including the name of the Passenger and the number of the Ticket or the confirmation number of the booking. provider. Do not submit another Order to make changes to your Stay Reservation.
5. Each time the Operator will verify the possibility of making changes to the Application, giving the User the total cost of the transaction and making changes only after the User has accepted their terms and conditions.
§ 7. [Cancellation Cancellation Policy in a Pre-Voucher Issue]
1. Cancellation of a Reservation of Stay is only possible on the basis of the Supplier's Terms and Conditions in each case.
2. If you wish to cancel your Pre-booked Residence before your Voucher is issued, you will be provided with a description of the changes to the email sent to the Customer Service Office, including the name of the Passenger and the Registration Number, or as set out on the Confirmation of Booking Request Number. Do not send another Order to cancel your Stay.
3. An operator will check the Cancellation Policy at any time, giving the total transaction cost.
4. By submitting a Reservation Cancellation Statement, the User bears full responsibility for the cancellation of the reservation and any possible consequences resulting from its inability to rebuild it later, in particular with respect to the price indicated on the canceled reservation.
§8. [Changes in issued Vouchers]
1. Any changes made to the Voucher upon its issuance are subject to the terms and conditions set forth by the Supplier each time in the Hotel Terms and Conditions.
2. The rules for making changes in the voucher reservation, their terms and payment are listed in the Hotel Terms and Conditions.
3. If you wish to make changes to the Voucher after it has been issued, the User shall make an appropriate statement with a description of the changes to the email sent to the Customer Service Department, stating the name of the Passenger and the number of the Voucher or voucher number provided on the Vendor system. Do not send another Order to make changes to the Voucher after it has been issued.
4. The Operator will verify the possibility of making changes to the Voucher, giving you the total cost of the transaction and will only make changes after the User accepts them.
§ 9. [Voucher cancellation conditions]
1. Cancellation of the Voucher after it is issued is only possible on the basis of the Supplier's Terms and Conditions in each case.
2. If you wish to cancel your Voucher after it has been issued, the User shall provide a description of the changes to the email sent to the Customer Service Department, stating the name of the Passenger and the number of the Voucher or voucher number provided in the Vendor System. Do not send another Order to cancel the Voucher after it has been issued.
3. The operator will verify the Voucher's cancellation at any time, giving the total cost of the transaction.
4. By submitting a Voucher canceling instruction, the User is fully responsible for the cancellation of the reservation and any consequences resulting from its inability to recover later, in particular with respect to the price indicated on the canceled reservation.
§10. [Supplier's Cancellation Terms]
1. In the event of a User ordering two Reservations to the same Provider, for the same or overlapping dates and for the same personal data (s) of Travelers, in the same or different travel agencies offering Booking Reservations, the Supplier has the right Cancel both reservations, for which the Operator has no influence and for which he does not respond.
2. Supplier shall have the right to cancel the reservation of Stay in the event of non-arrival of the Travelers on the day of commencement of using the hotel services, on the basis specified by the Supplier in the Hotel Terms and Conditions.
§11. [Payout Realization]
1. Payment for the issue of Vouchers may be made only by the means of payment defined in the Regulations. The form of payment is selected by the User during the Order submission process.
2. Payment for Paid Bookings is made before arrival at the Stay.
3. Payment for Guaranteed Bookings is made at the time of final settlement with the Supplier at the place of check out from the Place of Stay. The User warrants payment to the Supplier, stating in the Order the credit card details on which the Supplier is entitled to pre-authorize the payment (lock and release funds) for the full amount of the Guaranteed Reservation at any time from the time the Order is sent to commence. Invoice for a Guaranteed Reservation can only be issued by the Supplier at the Place of Stay.
4. Payment by bank transfer
A. Payment by bank transfer should be made to the following bank account:

Blue Sky Travel Sp. Z oo, ul. Roosevelt 2, 60-829 Poznań
Bank: BZ WBK SA
Account number: 30 1090 1362 0000 0001 1054 6274
SWIFT: WBKPPLPP
B. The transfer must be made in accordance with the instructions and within the time specified by the Booking System.
C. Incorrect or incorrect entry of the payment title and User data as the ordering party may make it difficult or impossible to identify and, consequently, to post the payment.
D. The Operator shall not be liable for the failure to identify payments made contrary to the instructions given and consequently to the cancellation of reservations deemed for that reason unpaid prior to the Maturity Date indicated in the Reservation System.
E. The User is obliged to send confirmation to the Operator of the execution of the transfer as soon as it has been made, to the email address or fax number provided on the booking confirmation. Irrespective of this, it is necessary to recognize the bank account of the Operator or Supplier to confirm the payment.
F. The user should make a transfer at the payment point (bank facility), which will ensure acceptance of the bank account of the Operator or the Provider and post the transfer before the Redemption Maturity date. To avoid unnecessary delays, we kindly ask our Clients (Reservation System Users) to make only bank transfers and not post deposit payments.
5. Payment Implementation in the form of Online Payment
A. Online Payment in the form of a bank transfer is made on the terms and conditions specified by the User bank.
B. In case of bank transfer cancellation, the User is obliged to immediately inform the Customer Service Office of the situation as evidence of resignation from the order.
C. In the absence of information about revocation of the transfer, the Operator reserves the right to charge the user with the costs incurred so far for the reservation of the services of the Supplier.
D. Online payment is subject to an additional cost for the User, which is always informed before sending an Order to the Operator. Additional cost is due to fees charged by External Suppliers for Online Payments.
6. Payment by electronic payment instrument (credit card)
A. The User's submittal in the Electronic Payment Instrument Order for payment is expressly agreed to be used immediately for the Purchase of Purchased Ordered Services.
B. In order to properly authorize your credit card, you must provide the following information:
I. Card holder's name,
ii. Type of credit card,
iii. credit card number,
iv. Credit card expiry date (month, year),
V. CVV2 / CVC2 code (the last 3 digits on the back of the card in the signature bar).
C. Positive credit card authorization is tantamount to locking funds on your account.
D. The Operator will contact the User by telephone or electronic means in order to clarify or possibly determine another form of payment in case of:
I. Rejection of credit card by reservation provider system,
ii. There is no possibility of blocking funds on the User's account in the appropriate amount,
iii. When Supplier does not accept credit card payment of the given type.
E. With the purpose of security of transactions made with payment cards or credit cards primarily, the Operator reserves the right to verify the accuracy and correctness of the information entered.
F. By submitting through the Booking System a Purchase Order, part of which is the payment or credit card data, the User agrees to take action by the authorized employees of the Operator to verify the identity of the cardholder or credit card holder. If the cardholder is not a traveler, he / she is required to complete a handwritten authorization form and send it along with a scanned payment or credit card to the email address of the Customer Service Department, emailing the Dealer's subscription number or reservation email.
G. There is no possibility of verifying the correctness of the User's personal data and the payment or credit card used by him, or lack of authorization of the card issuer's bank will cancel the Application.
H. Failure to contact the cardholder, especially if the card does not belong to any of the Passengers, will result in the suspension of the Application until the authorization of the payer is clarified. This may cause a change in price due to exchange rates or changes in the Supplier's terms, for which the Operator is not liable. In such a situation, the User is entitled to without the costly cancellation of the Application.
I. Given the different forms and ways in which bank accounts can be settled, there may be situations where your bank account will be charged in a foreign currency.
J. For the costs of converting foreign currency into Polish zloty, bank fees collected by the User's bank Operator is not responsible.
7. Payment by cash payment at the Operator's facility
A. The Operator enables the User to pay the Payment at the operator's offices in Warsaw and Poznan at the latest 30 minutes before closing.
B. In order to make a payment, please provide the number of the Application or the reservation of the Supplier and the amount of payment resulting from the Order or agreed with the Operator if it is not made on the day of sending the Order.
C. Operator's premises where cash payments are allowed:
I. Blue Sky Travel - Poznan
ul. Roosevelt 2, 60-829 Poznan
open: Monday to Friday from 9 to 18 and Saturdays from 10 to 14.

§12. [Issue invoices and how to deliver them]
1. The invoices are issued in accordance with the currently binding provisions of the Act and the Goods and Services Tax of 11-03-2004 (Journal of Laws 2004 No. 54 item 535, as amended), subject to the conditions of the relevant implementing regulations.
2. The Operator issues invoices for hotel services purchased through the Operator, ordered by the User in the Paid-up version, for which the User made a prepayment to the Operator before receiving the Voucher and commencing the Stay.
3. Invoices for:
A. Guaranteed reservations where the Operator does not mediate in payments and which are regulated directly at the hotel or hotel
B. Reservations Paid by an electronic payment instrument directly to the Supplier shall be issued by the Supplier at the time of check out of the Place of Stay at the Traveler's request.
4. The User agrees to receive the electronic invoices referred to in § 3 sec. 1 Regulation of the Minister of Finance of 20 December 2012 on sending electronic invoices, storing them and making available to the tax authority or the fiscal inspection body (Journal of Laws, 2012, item 1528).
5. The electronic invoices sent by the Operator will be sent in PDF format to the e-mail address indicated by the User in the Reservation System.
6. In case of not having separate data to issue a VAT invoice, by ticking the appropriate checkbox for the option, the VAT invoice will be issued to the payer indicated in the Order in the Order submission process. The form for entering the payer's data and the checkbox for entering the buyer's individual data into the VAT invoice document are available at the last step of the Ordering process in the "Payer data" section.
Enclosure # 3:
Terms and Conditions of Car Booking in the Reservation System
§1. [Interpretation]
1. Blue Sky Travel Ltd. determines these terms and conditions of car reservation in the Reservation System (hereinafter referred to as " Car Reservations Terms and Conditions ").
2. Unless otherwise stated in the context, the terms capitalized in the text of the Terms of Car Reservations have the meaning assigned to them in accordance with §2.
3. Car Booking Terms and Conditions form an integral part of these Regulations .
§2. [Definitions]
1. Rent a Car - use a car rented from the Supplier by the Travelers specified in the Order, within the time and on conditions specified by the Supplier.
2. Terms of Car Rental - Terms and Conditions of Participation specified by the Supplier for the Car Rental you choose. The Terms of Car Rental specifies in particular: the price of Car Rental and other fees charged by the Supplier; Conditions for setting up, modifying and canceling Car Rental; Voucher purchase and return conditions, and any other terms and conditions for Renting a Car.
3. In the Reservation System there are three variants available for Renting a Car:
a. Reservations paid - user sends the order to make a car rental reservation through the Reservation System and at the same time regulates the payment to the Supplier, before arrival at the Rental Car. The operator will then send the Voucher authorizing you to use the Vendor service.
b. Reservations partly paid - user sends the order to make a car rental reservation through the Reservation System and at the same time regulates specified in the Order to Pay part of the Supplier, before arrival at the Rental Car. The operator will then send to you the Voucher confirming the car rental reservation. The remainder of the Payment is regulated directly with the Carrier. The supplier will allow Car Rental provided a full settlement is made.
c. Reservations paid on the spot - The user sends the contract to make a car rental reservation through the Reservation System and at the same time fails to pay by credit card or guarantee in favor of the supplier. The operator will then send to you the Voucher confirming the car rental reservation. The final settlement occurs directly with the supplier when the car is picked up. The supplier will allow Car Rental provided a full settlement is made.
4. Unless otherwise stated in context, capitalized terms in the text of the Terms of Car Reservations which are not defined in the current paragraph shall have the meaning assigned to them in accordance with §2 of the Regulations .
§3. [General]
1. An Operator providing the Booking System User is acting only as an intermediary on behalf of and on behalf of the User by searching for available car rental proposals, determining their cost calculated at the time of search and making a car rental reservation. Depending on your choice of Car Rental, you can make a Payment (or Payout) by credit card directly to the Provider, or by simply reserving a car rental service through the Booking Service, thereby declaring it to be paid at Car Rental.
2. Voucher sent by the Operator to the end of the service process The application is the final confirmation of conclusion of the contract for providing the car rental service between the User and the Supplier.
3. At the time of taking action to rent a car, the User is obliged to comply with these car reservation conditions.
4. The Price of Car Rental Service is presented in the Reservation System in PLN and includes the cost of Renting a Car along with the User's choice in the process of submitting the Order to the Car Rental Service Provider in accordance with the Car Rental Terms for a specific proposal. The price of Car Rental does not include any additional services related to Car Rental not selected by you in the ordering process unless expressly stated otherwise in the Car Rental Terms and Conditions.
5. The price of Car Rental is based on the current daily exchange rate (USD, EUR, GBP and others) used by the Supplier. The price of Car Rental is not guaranteed by the Operator or the Provider until payment has been received.
6. The price of the car rental proposal presented in the Reservation System in PLN was calculated on the basis of the price given by the Supplier in the currency of the Supplier and calculated on the basis of the rate of the bank servicing the Supplier. Credit card charge will be charged according to the currency of the Service Provider. The exchange rate accepted by the User's bank may differ from the Supplier's rate. An operator for displaying prices in the Reservation System applies exchange rates based on rates published by Bank Zachodni WBK SA, ul. Market 9/11, 50-950 Wrocław, NIP: 896-000-56-73, REGON: 930041341, SWIFT Code: WBKPPLPP.
Current exchange rates are available at: https://www.centrum24.pl/bzwbkonline/eSmart.html?typ=90&lang=en
§4. [Order]
1. The user inquires about the possibility of making a car rental reservation and buying a Car Rental Voucher by submitting a Booking through the Booking System.
2. The User is obliged to familiarize himself with the Car Rental Terms of the selected place of stay.
A. Terms of Car Rental are available in the Reservation System from the moment you view a particular car rental offer until you submit an order to the Operator and in the email sent to the User confirming the creation of the Application, click on the link: Click here to see details of your Application.
B. Link to the Terms of Car Rental is always displayed under the car rental proposal and over the RESERVE SELECTED SERVICE button to send the Order.
3. Getting to know and understanding the Terms of Car Rental allows you to choose the most attractive car rental deals and minimize the costs associated with any change / refund of the Voucher or change / cancel your car rental.
4. Deposit / self-contribution insurance, which covers damage to glazing, tires and other parts not covered by Auto Casco, is a separate item of insurance performed before a separate Supplier on terms and conditions specified by it, to which the link is directly on the insurance proposal. In order to conclude the aforementioned insurance in the Order, the User must select the appropriate option.
5. The User is fully responsible for the correctness and completeness of the data entered in the Booking System forms and sent in the Order to the Operator. The operator shall not be liable, in particular, for misrepresentation of name, address, credit card number or other data of Passengers (including drivers) required to use the services ordered. If you provide false personal information, the Operator will notify the law enforcement authorities.
6. The user is required to verify the data entered in the Order before sending the Order and making the Payment.
7. The traveler before departure is obliged to check the conditions of entry and exit from the destination country, in particular with regard to the type of passport, visa and other entry documents required by the border service of the country concerned. Traveler - the driver before commencing the journey is obliged to check the required driving licenses in the given country.
8. Passport of each traveler must be valid for at least 6 months from the planned return date.
§5. [Application Support]
1. After the User submits the Order, the Reservation System will automatically generate a new Application and send to the User confirmation of its creation to the email address given in the Order submission process.
2. Acknowledgment of the creation of the Application includes:
A. Information about the car rental proposal chosen in the Order,
B. Car Rental Reservation Number,
C. Information about the Service Provider's selected Optional Service Provider who is the seller of the selected Car Rental Service,
D. Information on additional services provided by the Service Provider (eg airline, hotel reservation, insurance policy);
E. Information about prices of all services of suppliers and their Redemption Date of additional services of suppliers,
F. Information on the form of payment chosen.
3. Acknowledgment of the creation of the Application submitted to the User constitutes confirmation of the Operator's initiation of the process of providing consultancy services in respect of the selection and brokering of reservations or purchase of Car Rental and other services specified in the Confirmation.
4. Confirmation of the creation of the Application is not a Voucher or a document authorizing you to use any of the services provided by the Supplier listed therein.
5. If you select and submit in the Special Order (Promotional) the proposal of Car Rental marked as a "no refund" proposal for the moment of conclusion of the service contract for Car Rental with the supplier is considered the moment of creating a Booking in the Reservation System. Information about the inability to change / refund your Car Rental is provided in the Car Rental Terms and Conditions. The terms and conditions of your Car Rental reservation for a specific Car Hire offer can be found by contacting the Customer Service.
6. Except as provided in paragraph 5 §5, the time when the Service Provider agrees to provide the Car Rental Service to the Vendor is deemed to be the moment it is sent to the Voucher User.
7. Vouchers are usually displayed in BOK's Working Hours.
8. The user is obliged to verify the data of the received Vouchers, including in particular the place of collection and return of the car (country, city, airport or specific rental point in the city), type of car, the chosen insurance and immediately inform the Operator by telephone or by e-mail Should you become aware of any incompatibility of data on the Voucher with the data indicated by the User in the Order sent.
9. The Operator reserves the right to refuse to issue a Voucher if:
A. As a result of the verification of the Order sent, it will discover that the characteristics of the Passengers specified by the User in the parameters of the search form of the Rental Proposal or in the Order do not match the characteristics of the Travelers specified in the Rental Conditions of Car,
B. There are other justified restrictions in contracts between the Suppliers to which the Operator has no influence and the User does not approve of the terms of the alternative car rental proposal or because of the parameters of the Car Hire you have selected no car rental alternative under the terms of the Contract He concluded with the suppliers.
10. On the date of payment by the User of the total amount due for the Order or immediately if the Order does not generate the User's financial obligations to the Operator, the Operator issues the Vouchers and sends them electronically to the e-mail address specified in the Order submission process.
§ 6. [Changes to Voucher Entry Forms]
1. Car Rental Reservation is made automatically after the User submits the Order.
2. Making any changes to your Car Rental reservation after the Application has been created is only possible under the terms and conditions set forth by the Carrier in the Terms of Car Rental.
3. The rules for making changes to your car rental reservation, their terms and fees are always included in the Car Rental Terms and Conditions.
4. If you wish to make changes to the Rental Car Rental covered by the Application before the Voucher is issued, the User shall submit an appropriate instruction explaining the changes to the email sent to the Customer Service Office, stating the name of the Passenger and the Registration Number or the confirmation number of the Booking Form. Supplier system. You should not submit another Order to make changes to your Car Hire reservation.
5. Each time the Operator will verify the possibility of making changes to the Application, giving the User the total cost of the transaction and making changes only after the User has accepted their terms and conditions.
§ 7. [Cancellation of Car Rental Conditions in Voucher Prior to Voucher Issue]
1. Cancellation of Car Rental is only possible on the terms and conditions set forth by the Carrier in the Terms of Car Rental.
2. If you wish to cancel your Rental Car Rental covered by the Application before the Voucher is issued, you must provide a description of the changes to the email sent to the Customer Service Department, stating the Passenger's name and registration number or the confirmation number of the Booking Request Number . Do not submit another Order to cancel Car Rental.
3. The operator will verify the possibility of canceling the Rent of Car every time, giving the total cost of the transaction.
4. By submitting a cancellation order for Car Rental, you are fully responsible for the cancellation of your reservation, and any consequences that may result from your inability to return it later, especially with respect to the price indicated on the canceled reservation.
§8. [Changes in issued Vouchers]
1. Making any changes to the Voucher after it is issued is only possible under the terms and conditions set forth by the Supplier each time in the Terms of Car Rental.
2. The rules for making changes to the Booking Voucher, their terms and fees are always included in the Rental Conditions. There is no way to get a refund for the unused portion of Car Rental.
3. If you wish to make changes to the Voucher after it has been issued, the User shall make an appropriate statement with a description of the changes to the email sent to the Customer Service Department, stating the name of the Passenger and the number of the Voucher or voucher number provided on the Vendor system. Do not send another Order to make changes to the Voucher after it has been issued.
4. The Operator will verify the possibility of making changes to the Voucher, giving you the total cost of the transaction and will only make changes after the User accepts them.
§ 9. [Voucher cancellation conditions]
1. Cancellation of a Voucher upon its issuance is possible only on the terms and conditions specified by the Carrier in the Terms of Car Rental.
2. If you wish to cancel your Voucher after it has been issued, the User shall provide a description of the changes to the email sent to the Customer Service Department, stating the name of the Passenger and the number of the Voucher or voucher number provided in the Vendor System. Do not send another Order to cancel the Voucher after it has been issued.
3. The operator will verify the Voucher's cancellation at any time, giving the total cost of the transaction.
4. By submitting a Voucher canceling instruction, the User is fully responsible for the cancellation of the reservation and any consequences resulting from its inability to recover later, in particular with respect to the price indicated on the canceled reservation.
§10. [Supplier's Cancellation Terms]
1. In the event of a User ordering two car rental requests from the same Supplier, for the same or overlapping dates and for the same personal data (s) of Travelers, at the same or different travel agencies offering Car Rental, Provider It has the right to cancel both reservations, which is not affected by the Operator and is not responsible for it.
2. The supplier has the right to cancel the rental of Car Rental in the event of non-presence of the Travelers on the date of commencement of using the Car Rental Service, as determined by the Carrier in the Terms of Car Rental.
§11. [Payout Realization]
1. Payment for the issue of Vouchers can be made only by means of an electronic payment instrument whose parameters are specified in the Terms of Car Rental.
2. Payment for Car Rental is made directly by the User to the Supplier. The Operator enables transactions on the Reservation Service, but does not receive funds from the User and does not transfer them to the Supplier.
3. Payment by electronic payment instrument (credit card)
A. The User's submittal in the Electronic Payment Instrument Order for payment is expressly agreed to be used immediately for the Purchase of Purchased Ordered Services.
B. In order to properly authorize your credit card, you must provide the following information:
I. Card holder's name,
ii. Type of credit card,
iii. credit card number,
iv. Credit card expiry date (month, year),
V. CVV2 / CVC2 code (the last 3 digits on the back of the card in the signature bar).
C. Positive credit card authorization is tantamount to locking funds on your account.
D. The Operator will contact the User by telephone or electronic means in order to clarify or possibly determine another form of payment in case of:
I. Rejection of credit card by reservation provider system,
ii. There is no possibility of blocking funds on the User's account in the appropriate amount,
iii. When Supplier does not accept credit card payment of the given type.
E. With the purpose of security of transactions made with payment cards or credit cards primarily, the Operator reserves the right to verify the accuracy and correctness of the information entered.
F. By submitting through the Booking System a Purchase Order, part of which is the payment or credit card data, the User agrees to take action by the authorized employees of the Operator to verify the identity of the cardholder or credit card holder. If the cardholder is not a traveler, he / she is required to complete a handwritten authorization form and send it along with a scanned payment or credit card to the email address of the Customer Service Department, emailing the Dealer's subscription number or reservation email.
G. There is no possibility of verifying the correctness of the User's personal data and the payment or credit card used by him, or lack of authorization of the card issuer's bank will cancel the Application.
H. Failure to contact the cardholder, especially if the card does not belong to any of the Passengers, will result in the suspension of the Application until the authorization of the payer is clarified. This may cause a change in price due to exchange rates or changes in the Supplier's terms, for which the Operator is not liable. In such a situation, the User is entitled to without the costly cancellation of the Application.
I. Depending on the car rental you choose, payment may be required:
I. Immediately in full (Paid Paid),
ii. Immediately at the part specified in the Order Submission process and the rest at the place of receipt of the car (Partially Paid Bookings),
iii. At the point of pickup (Paid On Spot).
J. Considering the different forms and ways in which bank accounts can be settled, there may be situations where your bank account will be charged in foreign currency.
K. For the costs of converting foreign currency into Polish zloty, bank fees collected by the User's bank Operator is not responsible.
§12. [Issue invoices and how to deliver them]
1. The Car Rental Service Provider is the Supplier.
2. In connection with paragraph 2 §11 and paragraph 1 §12, the Operator shall have no possibility and shall not issue VAT invoices for Car Rental Services.